The heart of PartnerCare’s mission is to make people better and help them live their best lives possible. For Chief Executive Officer and Founder of PartnerCare, Eric Worthan, trust is the source of excellent patient care. “Every PartnerCare team member works together to build trust not only internally with the patients, but also externally with payors and referring physicians,” said Worthan. “When you build trust, what you can accomplish together becomes an exponential power.” PartnerCare’s values are the guiding bedrock of how the team works to achieve their mission and shared vision.
It’s the close relationships found among the PartnerCare team that inspires them to be the greatest pain management organization while providing the best possible patient care. The leadership team at PartnerCare was hand-picked by Worthan and is what he feels sets them apart from other health care organizations. “Whenever the team spends time together, they laugh and have a good time, but are also not afraid to roll up their sleeves and get to work,” said Worthan. “At PartnerCare, we are not afraid to take risks, but know we have to be flexible, as we understand that the best patient care comes from those who are able to adapt to whatever is thrown their way.”
Accountability is also important for team members at PartnerCare. Vice President of Marketing, Jennifer Starling, sees accountability as not only the difference between success and failure but being able to receive failure well. “PartnerCare is growing fast,” said Starling. “We are not going to get it right all the time, but if we let everything wrong keep us from growing, we wouldn’t be where we are today. Accountability may sound great on paper, but in practice it can be anxiety-provoking to be accountable for one’s mistakes.” Starling believes that by normalizing failure, individuals are free to make mistakes and learn from them, leading to greater success.
Pain can be tricky to navigate and many patients seeking pain management have lived with chronic pain over many years or even decades. PartnerCare is devoted to finding solutions to pain rather than covering up symptoms, but they cannot do this without the support and resources from the entire team. Through the combined efforts of leadership, physicians, assistants and everyone involved at PartnerCare, our patients are able to live their best lives, pain free. To learn more about PartnerCare, its team and what they can bring to your pain management clinic, connect with us today.